MyBSWHealth app
Download the MyBSWHealth app or text BETTER to 88408 today and see how easy it is to manage your family's care in one place.

Baylor Scott & White Primary Care – Van Alstyne treats patients of all ages and is pleased to provide the families of our community with comprehensive, quality medical care in a comforting environment.

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care doctor in Van Alstyne promotes your overall well-being and makes sure you are up to date on your preventive health services.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (12)
    Medicare Advantage Plans
    Aetna Signature Administrators
    Health Network Option
    Aetna Medicare Eagle II (PPO)
    Aetna Medicare Choice II Plan (PPO)
    Open Access Managed Choice
    Open Access Select
    Open Choice PPO
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Choice Plan (PPO)
    CHIP
  • Blue Cross Blue Shield - (27)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    Blue Essentials
    Blue Cross Medicare Advantage (HMO)
    High Performance Network
    HealthSelect
    TRS-ActiveCare Primary+
    Federal FEP Blue Focus
    Blue Choice
    Blue Essentials Access
    Blue Premier Access
    Federal Basic Option
    Federal Standard Option
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Advantage - Bronze
    TRS-Care Standard
    TRS-ActiveCare Primary HD
    TRS-ActiveCare Primary
    TRS-ActiveCare 2
    Blue Advantage - Silver
    Blue Cross Group Medicare Advantage (PPO)
  • Cigna - (6)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    LocalPlus
    Open Access Plus
    Open Access
    BSW Extended PPO
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (6)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Humana Honor (PPO)
    HumanaChoice (PPO)
  • Nebraska Furniture Mart - (2)
    Pearl
    Onyx
  • Parkland Community Health Plan - (4)
    CHIP Medicaid
    HealthFirst Medicaid
    CHIP
    STAR - HealthFirst
  • PHCS Network - (1)
    PHCS Primary PPO
  • Scott & White Health Plan - (2)
    Cigna PPO Network - Out-of-Area Member Plan
    McLane Group Network
  • Superior Health Plan - (4)
    STAR+PLUS
    Wellcare
    Ambetter Core EPO - Silver
    Ambetter Core EPO - Bronze
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United Healthcare - (16)
    Nexus ACO - Open Access
    All Savers
    Nexus ACO - Referral Required
    Select Plus
    AARP Medicare Advantage Choice (PPO)
    Navigate Balanced
    EDGE
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    UnitedHealthcare Group Medicare Advantage (PPO)
    Surest
    AARP Medicare Advantage Patriot (HMO-POS)
    Navigate
    Core
    Select
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    AARP Medicare Advantage Walgreens (PPO)
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Primary care services

Baylor Scott & White Primary Care – Van Alstyne offers expertise and treatment options conveniently located near you.

Acute disease management

  • Upper respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis

Preventive health

  • Cholesterol test
  • Pap smear
  • Prostate cancer screening

Chronic disease management

  • Asthma
  • Diabetes
  • Hypertension

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.